TUI to cancel all Beach Holidays until mid-May

TUI – Europe’s biggest holiday company has announced all its beach holidays up to and including 14 May have been cancelled.

Following the recent update to the Foreign and Commonwealth’s office travel advice and the ongoing uncertainty caused by the Covid-19 pandemic, TUI have made a number of changes to holiday programme.

  • TUI beach holidays travelling up to and including 14 May will no longer operate.
  • Marella Cruise holidays travelling up to and including 31 May will no longer operate.
  • TUI River Cruise, due to launch last month, will now commence on the 26 November.

TUI is constantly monitoring the situation and will start taking people on holiday again as soon as they will be able to do so. At this point in time, nobody can accurately predict when that will be, so for the time being TUI will keep a close eye on TUI programme and continue to amend and adapt timings in line with the latest global travel advice. TUI will update customers as soon as they can of any changes to their holidays. TUI, like other travel companies, want to travel again as soon as possibly can and will do so in line with government advice.

TUI customer teams are working extremely hard to contact everyone affected, however changes in ways of working and the closure of retail stores have impacted the speed at which this can happen. And have also made it more difficult for customers to reach TUI. Company do understand this may be frustrating but they would like to assure everyone that we will be in touch as soon as they can.

Customers who have a booking impacted by these changes will be able to amend their holiday to any other TUI package holiday on sale for free via manage my booking on TUI website. Customers who booked in retail should wait for TUI to contact them to discuss their options.