So your flight has been delayed, or maybe even cancelled, and you’re considering using AirHelp to get paid compensation. But how does it all work? What goes on behind the scenes, once you fill out your flight details? And, are you really eligible for compensation? You have a great opportunity to use Black Friday AirHelp Promo Code – AHPBF15 and get the discount. Get 15% off when you purchase an AirHelp Plus membership between 20-26 Nov.  

AirHelp.com is a website and company that specializes in providing assistance to passengers who have experienced flight disruptions, such as delays, cancellations, or denied boarding. They aim to help travellers understand their rights and potentially claim compensation from airlines for these inconveniences.

AirHelp Promo Code – AHPBF15

AirHelp.com offers a range of services to air passengers

1. Compensation Claims: AirHelp.com helps passengers determine if they are eligible for compensation under various air passenger rights regulations, such as the European Union’s Regulation (EC) No. 261/2004. They provide a simple online claim process, guiding passengers through the necessary steps to file a claim.
2. Flight Information: The website provides flight tracking and real-time updates on flight statuses, including delays and cancellations. Passengers can enter their flight details to check if their flight is affected or to stay informed about any changes.
3. Flight Rights Information: AirHelp.com offers comprehensive information on passenger rights, covering different countries and regions. They provide details on compensation amounts, eligibility criteria, and the steps passengers can take to enforce their rights.
4. Legal Support: In cases where passengers encounter difficulties with airlines or face challenges in claiming compensation, AirHelp.com offers legal support. They have a team of experts who can provide advice and assistance to passengers seeking legal remedies.

It’s important to note that while AirHelp.com can help passengers with the process of claiming compensation, they typically charge a percentage of the compensation amount as their fee. The exact fee structure may vary, so it’s advisable to review their terms and conditions before proceeding with their services.

Here’s what happens when you submit a claim with AirHelp:

AirHelp bots get to work

AirHelp’s cutting-edge AI bots assess your claim. Their job is to check if you’re eligible for compensation. They do this by gathering all the data, such as weather conditions and flight reports. They even determine which country to pursue your claim in, because passenger laws vary across borders.

If that doesn’t work, humans take over

Experts take over the cases that are too complex for our bots. Agents are trained specialists in air passenger rights. What’s more, the team works with the world’s largest network of air passenger rights lawyers across almost 30 different countries so that we can help as many air passengers as possible.

AirHelp prepare the paperwork

Once they assess and finish investigating your claim, it is building a solid case. The team gather all the paperwork, including any signatures and documents that may be required, and deliver it to the airline.

Negotiation with the airline

Next, the is negotiation with the airlines — and waiting for a decision. They can choose to either pay compensation or reject the request. They allow time for this process. It can take up to a couple of months, depending on how many claims the airlines are handling. It is made sure to keep you in the loop and send you updates on how the negotiations are progressing.

If successful, we send you your money

Once the airline chooses to pay — or was required to pay by the courts — AirHelp informs you straight away. The company ask for your payment details and sends your compensation, minus a fee for resolving your claim.

If rejected, your case goes to legal

If the airline refuses to pay compensation or outright ignores the claim, the company don’t give up. They bring in a specialized network of lawyers (the biggest network of air passenger rights experts in the world) who take stronger action. This could include sending legal warnings to the airline, or in some cases, even taking them to court.

Depending on airlines and court schedules, this process can take several weeks or months. In these cases, it can take some time before they are able to send your compensation. How long exactly? It is not sure, because every single case is different, as is each airline.

No win, no fee

If AirHelp fails to get you compensation because, for example, the company lose the court case, don’t worry because you don’t be charged any fees.

We pay all legal costs, amounting to over €1000. We only get paid when you do, deducting our fees directly from the compensation won. This means that claiming with us is entirely risk-free. It’s part of our promise to protect passenger rights and uphold the law.

With a team of over 350 AirHelpers (and a bunch of bots) ready to handle your claim from start to finish, you can be sure that we’ll do everything we can to get you the compensation you’re legally entitled to.

Remember, if your flight is delayed over 3 hours or cancelled, check if you’re entitled to compensation. You could be owed as much as €600, and we’re here to help you get it.

AirHelp Promo Code:

AirHelp Promo Code: AHPBF15

Dates: 20 – 26 November 2023

Discount: 15%